Decision 2005-105
https://had.aer.ca/link/decision4053
- Applicant
- Direct Energy Regulated Services
- Application Number
- 1361950
- Title
- Decision 2005-105: Direct Energy Regulated Services benchmarking study of customer care services
- Date
- 2005
- Title
- Decision 2005-105: Direct Energy Regulated Services benchmarking study of customer care services
- Date
- 2005
- Applicant
- Direct Energy Regulated Services
- Application Number
- 1361950
- Hearing Panel
- McManus BT
- Douglas JI
- McGee TM
- Hearing Type
- Utilities
- Written hearing
- Category
- Electric power rate
- Descriptors
- Customer relations
- Decision D2003-106
- Electric utility
- Regulated rate tariff
- Services
- Interveners
- ATCO Electric Limited
- Public Institutional Consumers of Alberta
- Consumers Coalition of Alberta
- Various First Nations
- Alberta Association of Municipal Districts and Counties
- Alberta Urban Municipalities Association
- ENMAX Power Corporation
- Utilities Consumer Advocate
- City of Calgary
- Alberta Federation of REA's Limited
- Approval
- Refiling